Privacy Policy

What data we hold

We hold personal data relating to our customers

  1. Address, email addresses and telephone numbers (plus delivery instructions)
  2. History of transactions with Stone, Vine & Sun (e.g. wines purchased)
  3. We do not store any credit or debit card information for any customer electronically

Security of Data

We make every effort to ensure that personal data is secured

  1. Through regularly updating the security of our systems
  2. Through password protected workstations
  3. If processing that data (for example sending it to a mailing house) we ensure that it is in a password protected and encrypted file
  4. Since the foundation of SVS in 2002 we have never shared our database(s) (postal or email) with any other party

What we do with personal data

We hold personal data so as to be able to market wine - by mail order or by email - to our customers and those who have subscribed to communications from SVS in the legitimate interests of the business.

  1. Every communication – each postal mailing, and each email from SVS – tells customers how to opt out of any future communication in the relevant media
  2. We always act immediately to remove people from the database(s) when requested
  3. We never contact any customer again who has asked to be removed from the database(s) unless they recontact us in the future
  4. Since the foundation of SVS in 2002 we have never bought any third party database or used any purchased list of postal or email addresses

Cookies and IP Addresses

When you visit this website, we may send you a cookie. A cookie is a small file which is placed on your
computer or device, the different types of cookie that may be used are detailed below.

1. Essential Cookies
These cookies are essential for the running of a website, without the use of these cookies parts of a website would not be able to function.

2. Analytical Performance Cookies
These types of cookies are used to monitor the performance of a website and how it is used. These cookies provide information that helps improve usability and also to identify any areas that may need maintenance.

We may also track IP addresses, this is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.

Controlling the use of Cookies

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use not only allows you to see the cookies that you have got but also allows you to control their use.

You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all.

It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

There are different levels of control too. You are able to prevent just third party cookies being deployed, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.

In order to manage your cookies, please select your browser from the list below and follow the instructions:

  1. Internet Explorer
  2. Firefox
  3. Chrome
  4. Safari
  5. Opera

Mobile devices:

  1. Android
  2. Safari
  3. Windows Phone
  4. Blackberry

Flash Cookies

If you access any part of this website that uses Adobe Flash Player, a small Flash Cookie may be used. The purpose of using these cookies is to store your flash player preferences and enhance your browsing experience.

Flash Cookies are stored on your computer in a similar way to standard cookies, except they are stored in a different location. Due to this, it is not possible to block or manage Flash Cookies directly from your browser.

In order to manage or delete Flash Cookies, please visit the Adobe website, which provides full information by clicking here.

Useful Information About Cookies

Further information about cookies can be found on the following websites:

  1. All About Cookies
  2. Your Online Choices
  3. Information Comissioners Office
  4. Direct Marketing Association
  5. Microsoft Cookies Guide

Your Consent

By using our website you consent to us using the personal information you have given to Stone, Vine & Sun, as outlined in this Privacy Policy. If you are concerned about anything to do with our site, please phone us on 01962 712351 and we'll be glad to talk through any issues with you.

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